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Accessibility Statement

Effective Date: 03/01/2025

Who Cares Consultancy C.I.C and Who Cares Consultants UK Ltd are committed to ensuring that our website and services are accessible to everyone, regardless of ability, technology, or circumstances. We strive to create an inclusive experience that meets the diverse needs of our users.

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1. Our Commitment

We are dedicated to:

  • Designing and maintaining a website that is usable and accessible to as wide an audience as possible.

  • Adhering to recognised accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA.

  • Continuously improving accessibility by reviewing user feedback and regularly auditing our website.

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2. Accessibility Features

Our website includes the following features to enhance usability and accessibility:

  • Keyboard Navigation: Our site is fully navigable using a keyboard.

  • Alternative Text for Images: All images include descriptive alternative text where necessary.

  • Readable Fonts: We use clear, legible fonts with sufficient contrast against the background.

  • Responsive Design: Our website is designed to be compatible with devices of all sizes, including desktops, tablets, and smartphones.

  • Scalable Text: Users can adjust text sizes through their browser settings without loss of functionality.

 

3. Ongoing Efforts

We are actively working to ensure our website remains accessible, and we conduct periodic reviews to identify and address potential issues.

However, there may be some areas of the site where improvements are still being made. For example:

  • Older content may not yet meet accessibility standards.

  • Third-party tools and integrations may not be fully accessible.

We are actively working with our partners and vendors to address these issues.

 

4. Contact Us for Accessibility Support

If you experience any difficulty using our website or encounter content that is not accessible, we want to hear from you.

You can contact us via:

 

When contacting us, please include:

  • A description of the issue you encountered.

  • The URL (web address) where the issue occurred.

  • The browser and device you were using at the time.

 

We will make every effort to respond promptly and resolve your concern. (2-3 working days)

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5. Enforcement of Accessibility Rights

If you are not satisfied with our response to your accessibility-related query, you have the right to escalate your complaint. You can contact:

 

6. Future Improvements

We are committed to ongoing improvements in accessibility. We will:

  • Regularly test our website to identify and fix accessibility issues.

  • Consult with users and experts to ensure our site remains inclusive.

  • Update this statement to reflect any changes or enhancements.​

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Thank you for choosing Who Cares Consultancy C.I.C and Who Cares Consultants UK Ltd. We are committed to providing an inclusive experience for all and appreciate your feedback.

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